Shipping Policy

 

Shipping & Delivery

Thank you for shopping with EYEZIE! Here's what you need to know about our shipping process:

  • Shipping Time: Orders typically ship within 5-7 business days. Please note that during peak seasons or holidays, processing times may be slightly longer.
  • Shipping Locations: We ship from Los Angeles and deliver across the United States. Unfortunately, we do not offer international shipping at this time.
  • Tracking Your Order: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress until it reaches your doorstep.
  • Shipping Fees: Shipping fees are calculated at checkout based on your location and order size. We strive to offer competitive rates to ensure you receive the best value.

International Shipping

We are pleased to offer international shipping to many countries around the world, including Europe, North America, Asia, and beyond. Here’s everything you need to know about shipping your order internationally:

1. Delivery Times:

  • International shipping times vary depending on your location. Typical delivery times are:
    • Europe (including Paris): 5-10 business days
    • North America: 5-10 business days
    • Asia & Oceania: 7-15 business days
    • Other locations: 7-20 business days
  • Please note that these are estimated delivery times and may be impacted by customs processing and local postal services.

2. Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight of your items and destination. We aim to provide the most affordable rates possible for our international customers.

3. Customs and Duties:

  • International orders may be subject to customs duties or import taxes upon arrival in your country. These charges are not included in the total price of your order, and customers are responsible for any additional fees. We recommend checking with your local customs office for more information on these charges.

4. Tracking Your Order:

  • All international orders come with tracking, so you can follow your package’s journey from dispatch to delivery. You will receive a tracking link once your order has shipped.

5. Countries We Ship To:

  • We currently ship to a wide range of countries worldwide, including but not limited to:
    • France 🇫🇷
    • United Kingdom 🇬🇧
    • Germany 🇩🇪
    • United States 🇺🇸
    • Australia 🇦🇺
    • Canada 🇨🇦
  • If your country is not listed, feel free to reach out to us for further information.

6. Delays and Issues:

  • Please note that customs clearance can sometimes cause delays beyond our control. We will do everything we can to ensure your package arrives as quickly as possible, but we cannot be held responsible for customs delays.

Your satisfaction is our priority! If you have any questions about your shipment, please don't hesitate to reach out to us.